Monday, May 17, 2010

IMPORTANT NOTICE

As we near the end of the portable exchange process there are a few important things to keep in mind. Several agencies were missing equipment the day of the exchange or had units out preventing the software upgrades on mobiles. As soon as missing equipment is located or units return it is imperative that you contact DPS as soon as possible to address these outstanding items. Once the dates for the final portable exchange are scheduled a project end date will be set and any equipment not turned in or upgraded before then will not be covered under the rebanding project. If you miss the deadline it will be your responsibility to contact DPS to arrange for mobile software upgrades. Your agency may be financially responsible for this upgrade as well. If you fail to complete this mobile upgrade your mobile may no longer work, as it cannot be guaranteed to have the correct tower site list. Any portables or related equipment that is located after the project end date, will not be replaced either. Again, your agency will be financially responsible for replacing this equipment if you should choose to do so. All unaccounted for portables (P800 series) will be bricked and will no longer work on our system.

If you have any questions regarding this issue please contact DPS as soon as possible!

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