Thursday, July 28, 2011

June PTT Report

Statistics on Push-to-talk (PTT): The number of times a radio was used to make a voice transmission. The following stats are discipline specific county wide.

Law Enforcement – 112,486
Fire – 59,215
EMS – 47,429
Agencies –106,119
DPS – 2,020
County Agencies – 61,454
Municipal – 11,569
Total County Wide – 400,292

JUNE 2011 PTT’s from the main dispatch (9-1-1 Center) talk groups:
Fire – 29,014
EMS – 39,969
Police West – 22,984
Police East – 66,624
Police Data – 17,734

Daily Average Total of PTT’s 13,343

Site Utilization (Percentage of site use)...
Forward = Calls to the sites from the radios
Reverse = Calls from the sites to the radios
Lambs Gap- 10.37% Forward 7.91%Reverse
Reesers Summit- 11.31% Forward 3.43% Reverse
EOC- 9.05% Forward 2.13% Reverse
Courthouse- 9.65% Forward .79% Reverse
Commonwealth Technology Center- 9.83% Forward .49% Reverse
3 Square Hollow- 7.26% Forward .54% Reverse
Ship Cell- 8.61% Forward .44% Reverse
South Mountain- 7.37% Forward .40% Reverse
Waggoners Gap- 8.05% Forward .56% Reverse
Rose Garden- 7.42% Forward .30% Reverse
Boiling Springs- 6.39% Forward .14% Reverse
Shippensburg- 7.46% Forward .25% Reverse
Dickinson Twp- 7.08% Forward .20% Reverse
Holy Spirit- 7.12% Forward .15% Reverse
Kings Gap- 5.12% Forward .11% Reverse
Pine Grove- 3.86% Forward .08% Reverse


There was no reported queuing for the month of June.
As of this report we have 2,496 radios on the system in Cumberland County.
Control Stations: 27
Mobiles: 677
Portables: 1792

Tuesday, July 26, 2011

Updates

There are still a few portables left in the county that have not been updated...please follow the procedure below to ensure your portables are updated.


REMINDER - All of your radios are loaded into the automatic update program. We will let this program run for as long as it takes but we’d like for you to try and take the opportunity to get your portables turned on for about 5 minutes. Once we have the majority of the radios updated we will reconcile the master list and make individual contacts to catch the remaining radios. The update is transparent to the users but the radio must be in good radio coverage. After that time frame you can turn the radio off, no need to contact anyone. If a radio is missed we will be following up as mentioned.

Just for clarity this procedure is in addition to the touch the County and Harris just completed with you. This is a needed process to correct an issue that surfaced immediately but was caught just as quick for remediation.

Tuesday, July 12, 2011

Reminder...

A large number of radios still need to log onto the system to be updated...

REMINDER - All of your radios are loaded into the automatic update program. We will let this program run for as long as it takes but we’d like for you to try and take the opportunity to get your portables turned on for about 5 minutes. Once we have the majority of the radios updated we will reconcile the master list and make individual contacts to catch the remaining radios. The update is transparent to the users but the radio must be in good radio coverage. After that time frame you can turn the radio off, no need to contact anyone. If a radio is missed we will be following up as mentioned.

Just for clarity this procedure is in addition to the touch the County and Harris just completed with you. This is a needed process to correct an issue that surfaced immediately but was caught just as quick for remediation.

Tuesday, July 5, 2011

P-7200 Series Portable Battery Indicator

We have received some field reports of possible poor battery performance or incorrect display of remaining battery life on P7200 series portables. Some portable radios in our office incorrectly display remaining battery life, often displaying and empty battery icon long before the radio starts to display a flashing empty battery icon and emitting an audible low battery indicator. Harris is currently investigating these reports to determine numbers of radio affected and action to correct the display settings. Until a solution is determined, we recommend that you ignore a premature empty battery icon display, and only take action to charge or replace a battery when the empty battery icon display starts to flash and/or the audible battery indicator sounds.

Will release more information regarding this issue as we get it.