Statistics on Push-to-talk (PTT): The number of times a radio was used to make a voice transmission. The following stats are discipline specific county wide.
Law Enforcement – 112,486
Fire – 59,215
EMS – 47,429
Agencies –106,119
DPS – 2,020
County Agencies – 61,454
Municipal – 11,569
Total County Wide – 400,292
JUNE 2011 PTT’s from the main dispatch (9-1-1 Center) talk groups:
Fire – 29,014
EMS – 39,969
Police West – 22,984
Police East – 66,624
Police Data – 17,734
Daily Average Total of PTT’s 13,343
Site Utilization (Percentage of site use)...
Forward = Calls to the sites from the radios
Reverse = Calls from the sites to the radios
Lambs Gap- 10.37% Forward 7.91%Reverse
Reesers Summit- 11.31% Forward 3.43% Reverse
EOC- 9.05% Forward 2.13% Reverse
Courthouse- 9.65% Forward .79% Reverse
Commonwealth Technology Center- 9.83% Forward .49% Reverse
3 Square Hollow- 7.26% Forward .54% Reverse
Ship Cell- 8.61% Forward .44% Reverse
South Mountain- 7.37% Forward .40% Reverse
Waggoners Gap- 8.05% Forward .56% Reverse
Rose Garden- 7.42% Forward .30% Reverse
Boiling Springs- 6.39% Forward .14% Reverse
Shippensburg- 7.46% Forward .25% Reverse
Dickinson Twp- 7.08% Forward .20% Reverse
Holy Spirit- 7.12% Forward .15% Reverse
Kings Gap- 5.12% Forward .11% Reverse
Pine Grove- 3.86% Forward .08% Reverse
There was no reported queuing for the month of June.
As of this report we have 2,496 radios on the system in Cumberland County.
Control Stations: 27
Mobiles: 677
Portables: 1792
Thursday, July 28, 2011
Tuesday, July 26, 2011
Updates
There are still a few portables left in the county that have not been updated...please follow the procedure below to ensure your portables are updated.
REMINDER - All of your radios are loaded into the automatic update program. We will let this program run for as long as it takes but we’d like for you to try and take the opportunity to get your portables turned on for about 5 minutes. Once we have the majority of the radios updated we will reconcile the master list and make individual contacts to catch the remaining radios. The update is transparent to the users but the radio must be in good radio coverage. After that time frame you can turn the radio off, no need to contact anyone. If a radio is missed we will be following up as mentioned.
Just for clarity this procedure is in addition to the touch the County and Harris just completed with you. This is a needed process to correct an issue that surfaced immediately but was caught just as quick for remediation.
REMINDER - All of your radios are loaded into the automatic update program. We will let this program run for as long as it takes but we’d like for you to try and take the opportunity to get your portables turned on for about 5 minutes. Once we have the majority of the radios updated we will reconcile the master list and make individual contacts to catch the remaining radios. The update is transparent to the users but the radio must be in good radio coverage. After that time frame you can turn the radio off, no need to contact anyone. If a radio is missed we will be following up as mentioned.
Just for clarity this procedure is in addition to the touch the County and Harris just completed with you. This is a needed process to correct an issue that surfaced immediately but was caught just as quick for remediation.
Tuesday, July 12, 2011
Reminder...
A large number of radios still need to log onto the system to be updated...
REMINDER - All of your radios are loaded into the automatic update program. We will let this program run for as long as it takes but we’d like for you to try and take the opportunity to get your portables turned on for about 5 minutes. Once we have the majority of the radios updated we will reconcile the master list and make individual contacts to catch the remaining radios. The update is transparent to the users but the radio must be in good radio coverage. After that time frame you can turn the radio off, no need to contact anyone. If a radio is missed we will be following up as mentioned.
Just for clarity this procedure is in addition to the touch the County and Harris just completed with you. This is a needed process to correct an issue that surfaced immediately but was caught just as quick for remediation.
REMINDER - All of your radios are loaded into the automatic update program. We will let this program run for as long as it takes but we’d like for you to try and take the opportunity to get your portables turned on for about 5 minutes. Once we have the majority of the radios updated we will reconcile the master list and make individual contacts to catch the remaining radios. The update is transparent to the users but the radio must be in good radio coverage. After that time frame you can turn the radio off, no need to contact anyone. If a radio is missed we will be following up as mentioned.
Just for clarity this procedure is in addition to the touch the County and Harris just completed with you. This is a needed process to correct an issue that surfaced immediately but was caught just as quick for remediation.
Tuesday, July 5, 2011
P-7200 Series Portable Battery Indicator
We have received some field reports of possible poor battery performance or incorrect display of remaining battery life on P7200 series portables. Some portable radios in our office incorrectly display remaining battery life, often displaying and empty battery icon long before the radio starts to display a flashing empty battery icon and emitting an audible low battery indicator. Harris is currently investigating these reports to determine numbers of radio affected and action to correct the display settings. Until a solution is determined, we recommend that you ignore a premature empty battery icon display, and only take action to charge or replace a battery when the empty battery icon display starts to flash and/or the audible battery indicator sounds.
Will release more information regarding this issue as we get it.
Will release more information regarding this issue as we get it.
Thursday, June 30, 2011
Radio Update Reminder
REMINDER - All of your radios are loaded into the automatic update program. We will let this program run for as long as it takes but we’d like for you to try and take the opportunity to get your portables turned on for about 5 minutes. Once we have the majority of the radios updated we will reconcile the master list and make individual contacts to catch the remaining radios. The update is transparent to the users but the radio must be in good radio coverage. After that time frame you can turn the radio off, no need to contact anyone. If a radio is missed we will be following up as mentioned.
Just for clarity this procedure is in addition to the touch the County and Harris just completed with you. This is a needed process to correct an issue that surfaced immediately but was caught just as quick for remediation.
Just for clarity this procedure is in addition to the touch the County and Harris just completed with you. This is a needed process to correct an issue that surfaced immediately but was caught just as quick for remediation.
Monday, June 20, 2011
Cumberland/Franklin County Interoperability Update
Harris will be supplying two loaner control stations to Franklin County for console to console patch capability. The PA Office of Public Safety Radio Services (OPRS) will be paying for the installation under an existing interoperability grant. This project should be completed and operational in the near future.
FCC Narrowbanding
The FCC has set the deadline date for FCC Narrowbanding for January 1, 2013!
What is Narrowbanding?
Most public safety radio systems use 25 kHz wide channels. In an effort to create more channels on the same spectrum, the FCC is requiring those operating below 512 MHz to move to 12.5 kHz wide channels. Again this is done in an effort to allow for more channels to exist in the same spectrum. Those who do not meet narrowbanding requirements face the loss of their communication capabilities. Some users will need to upgrade equipment so that it is 12.5 kHz capable.
Cumberland County is in line to meet the FCC deadline of narrowbanding. Narrowbanding will effect EMS paging and Cumberland County is currently seeking a solution.
What is Narrowbanding?
Most public safety radio systems use 25 kHz wide channels. In an effort to create more channels on the same spectrum, the FCC is requiring those operating below 512 MHz to move to 12.5 kHz wide channels. Again this is done in an effort to allow for more channels to exist in the same spectrum. Those who do not meet narrowbanding requirements face the loss of their communication capabilities. Some users will need to upgrade equipment so that it is 12.5 kHz capable.
Cumberland County is in line to meet the FCC deadline of narrowbanding. Narrowbanding will effect EMS paging and Cumberland County is currently seeking a solution.
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